Sustaining Our World – 2017 Sustainability Report

Ensuring Food Safety & Quality

Doing things well means doing things right. Food safety and
quality assurance (FSQA) is our number-one priority.

We evaluate and check our products for improvement, quality and safety at every touchpoint along the supply chain, from ensuring our suppliers provide us with the safest raw materials and ingredients all the way through product R&D, packaging development, manufacturing and production, storage, transportation, distribution and end consumer use. This ‘farm-to-table’ approach to guaranteeing the safety and quality of our food is what sets us apart as a trusted food company.

Our state-of-the-art FSQA management systems, coupled with the most up-to-date laboratory procedures and equipment, allow us to continuously improve the safety and quality of our food. The FSQA team is made up of more than 2,000 team members who work closely with our facilities and federal regulators to monitor the effectiveness of our FSQA practices. All Tyson Foods facilities are federally inspected and, in most cases, have a full-time USDA inspector stationed on-site.

Food Safety and Quality Assurance by the Numbers

FY2016 FY2017
Food Safety and Quality Assurance Team Members 2,592 2,587
Certified Labs 13 16
Global Food Safety Initiative (GFSI) Certified Plants 99 108
Safe Quality Foods (SQF) Level 3 Certified Plants 13 24
Safe Quality Foods (SQF) Level 2 Certified Plants 1 0
British Retail Consortium (BRC) Certified Plants 83 82
Food Safety System Certification (FSSC) 22000 Certified Plants 2 2
Product Recalls 2 (Hot Wings®,
Chicken Nuggets)
2 (Popcorn Chicken,
Chicken Patties)

A Culture Grounded in Quality

Our internal culture around FSQA has only grown stronger as we’ve learned the value of integrating it into everything we do. Each year, every one of our team members goes through required FSQA awareness training as a part of Code of Conduct training, no matter their position within the company.

Whether they sit behind a desk at our corporate headquarters or are handling food products directly, we provide identified team members throughout our operations and supply chain with a comprehensive set of tools to make sure they have the resources, knowledge, training, communication feedback loops and management support needed to maintain high FSQA standards.

Team members whose roles involve handling food at our facilities are expected to “raise their hand” if they see something on the job that indicates a safety or quality issue. Management at each facility also conducts regular walk-throughs with individual team members to proactively address current FSQA issues and prevent future ones.

Because of the complexity of our supply chain and the breadth and diversity of our facilities, products and suppliers, an effective FSQA system is critical to our sustainability as a business. That’s why we invest in the latest FSQA data technology, managed by our Laboratory Services Network, to ensure that decision making around FSQA protocols and procedures is driven by data and backed up by testing and research. This approach allows us to look at FSQA problems from a holistic perspective, addressing the root cause of larger issues rather than reacting in silos to isolated incidents.